Santa´s Workshop in Elves Village, Levi

Santa’s Workshop in Elves Village, Levi — The Full Hideaway Program with a Private Family Meeting with Santa Claus

Why this stands out

• The only Elves Village program combining the full guided Hideaway with a guaranteed private family meeting with Santa Claus
• Private meeting: one family at a time, ending with a magical elevator ride to Santa’s personal room
• Every child receives a small gift directly from Santa
• Letters to Santa can be handed over in person during the meeting
• Guests enter the reindeer fence and can get close to Santa’s loyal reindeer
• The path to the Hideaway is lined with thousands of candles and Christmas lights

The Elves’ Hideaway program

The day starts at the Visitor Center, where the elves hand out the secret map of Tonttula. The map leads along the Elves’ Paths through the snow-covered forest to the Elves’ Hideaway. The shorter route is about 500 metres; the longer adventure trail is just over a kilometre.

At the Hideaway: Gingerbread House (bake and decorate your own cookies), Elf School (handmade Christmas crafts), Seita Stone (explore the underground world of elves and gnomes), Hut of Knowledge, elves’ reindeer fence (guests may enter), elves’ football area and the toboggan hill (December–March).

Santa’s new home

Santa’s new mountain home: office, kitchen, wardrobe of travel costumes, bedroom with Christmas books. A secret door leads to the History Room. The route continues to the audiovisual exhibition where a talking tree shares Lapland’s fairytales.

The private family meeting with Santa Claus

Each family’s meeting time with Santa is given on arrival at the Visitor Center. A magical elevator ride takes the family to Santa’s personal room. One family at a time, approximately 5 minutes. Every child receives a small gift. Letters can be handed over in person. Photography permitted; video recording not permitted. Arrive at the Santa meeting point approximately 10 minutes before the scheduled time.

Please note

Lichen (reindeer candy) for feeding is available to purchase on site. Reindeer are semi-wild animals — caution is required, especially around antlers.

Responsibility waiver

Scandinavian Travel Group is not responsible for changes, disruptions or unavailability affecting Elves Village or any third-party venue. Tobogganing and being around animals are at guests’ own risk. Reindeer are semi-wild — caution required especially around antlers. Children are always the responsibility of their accompanying adult. We reserve the right to make changes to program content or pricing.

Important remarks

F.A.Q.

• How does the private meeting with Santa work?

Meeting time is assigned on arrival at the Visitor Center. A magical elevator ride takes each family to Santa’s personal room. One family at a time, approximately 5 minutes. Photography permitted; video recording not. Every child receives a small gift. Arrive at the meeting point approximately 10 minutes before the scheduled time.

• Can we bring a letter to Santa?

Yes — included in the program price. Bring a completed letter on the day; staff will deliver it to Santa before your meeting. A printable PDF template is available on request. Latin alphabet only (English or Finnish).

• What is the difference between Santa’s Workshop and the Elves’ Workshop?

Both include the full guided Hideaway activities. Santa’s Workshop additionally includes the private meeting with Santa, a small gift for every child, the reindeer fence visit and the elves’ football area. The Elves’ Workshop does not include these. Santa’s Workshop runs Nov 14–Mar 14; Elves’ Workshop runs the full season.

• Is the reindeer visit included?

Yes. Guests may enter the reindeer fence and get close to Santa’s loyal reindeer. Lichen for feeding is available to purchase separately on site. Reindeer are semi-wild — follow the guide’s instructions and exercise caution around antlers.

• What is the transfer situation from Levi?

Transportation is not included. Elves Village is 8 km from Levi (approx. 10 minutes). Taxi: +358 (0)200 99800. Tonttula Express bus also available — see elvesvillage.fi/en/experiences/elves-express/

Private return transfer available at booking with our company:
Minivan (1-8 pers) €100
Sprinter (9-19 pers) €250
Coach (20–53 pers) €400

Important remarks:

Season: Nov 14 – Mar 14.

Registration: At the Visitor Center on arrival. Santa meeting time assigned here. Arrive at the meeting point approximately 10 minutes before the scheduled time.

Santa meeting: Private, one family at a time, approx. 5 minutes. Photography permitted; video recording not permitted. Every child receives a small gift.

Letter to Santa: Included. Bring completed letter on the day. PDF template available on request. Latin alphabet only (English or Finnish).

Toboggan hill: Available December – March only.

Reindeer: Semi-wild animals. Guests may enter the fence. Caution required around antlers. Lichen for feeding available to purchase on site.

Transportation: Not included. Elves Village is 8 km from Levi (approx. 10 minutes). Taxi: +358 (0)200 99800. Tonttula Express bus also available — see elvesvillage.fi/en/experiences/elves-express/ 

Private return transfer available at booking with our company:
Minivan (1-8 pers) €100
Sprinter (9-19 pers) €250
Coach (20–53 pers) €400

Warm winter clothing: Not included. Available to rent from Safarimarket, Levi centre at €12 per person.

Responsible organiser: Hullu Poro Oy, +358 (16) 651 0100.

Recommendation

• Wear warm outdoor clothing and sturdy insulated boots. 
• Program involves outdoor walking on forest paths. 
• Clothing rental at Safarimarket in Levi centre at €12 per person. 
• Prepare and bring a letter to Santa in advance — PDF template available on request.

Cancellation Policy

• We will charge a cancellation fee of 100% if booking is cancelled 7 days or less before the event
• We will charge a cancellation fee of 50% if booking is cancelled 21 days or less before the event
• We will charge a cancellation fee of 10% if booking is cancelled 365 days or less before the event