Meet Santa Claus at Elves Village, Levi — private family visit

Meet Santa Claus at Elves Village, Levi — private family visit

Why this stands out

• The most focused Santa meeting program at Elves Village — Santa’s home walk-through and private meeting in 1 hour
• Private meeting: one family at a time with Santa in his personal room, reached by magical elevator
• Every child receives a small gift directly from Santa
• Letters to Santa can be brought and handed over in person
• The roof of Santa’s new mountain home is strong enough for reindeer landings; windows look out over the northern sky

Santa’s new home

Guests step into Santa Claus’s new mountain home — a walk-through experience at Elves Village, 8 km from Levi. Inside: his office, kitchen, the wardrobe of travel costumes and the bedroom with Christmas books. A hidden secret door opens into the History Room, where the fascinating evolution of toys comes to life. The route continues into the audiovisual exhibition room, where a talking tree shares ancient Lappish stories in soft, atmospheric light.

The private family meeting with Santa Claus

A magical elevator ride takes each family directly to Santa’s personal room. One family at a time, approximately 5–10 minutes. Every child receives a small gift. Letters can be handed over in person. Photography permitted; video recording not permitted.

What this program does not include

This program does not include the guided Elves’ Hideaway activities (Gingerbread House, Elf School, Seita Stone, reindeer fence). Those are included in the Santa’s Workshop and Elves’ Workshop programs. This is the direct, focused route to Santa for guests who want a shorter experience.

Responsibility waiver

Scandinavian Travel Group is not responsible for changes, disruptions or unavailability affecting Elves Village or any third-party venue. Tobogganing is at guests’ own risk. Children are always the responsibility of their accompanying adult. We reserve the right to make changes to program content or pricing.

Important remarks

F.A.Q.

• How does the private meeting with Santa work?

A magical elevator ride takes each family to Santa’s personal room. One family at a time, approximately 5-10 minutes. Photography permitted; video recording not permitted. Every child receives a small gift.

• Can we bring a letter to Santa?

Yes — included in the program price. Bring a completed letter on the day; staff will deliver it to Santa before your meeting. A printable PDF template is available on request. Latin alphabet only (English or Finnish).

• What is the difference between this and Santa’s Workshop?

Both include the private meeting with Santa and the walk through his new home. Santa’s Workshop additionally includes the full guided Elves’ Hideaway (gingerbread, crafts, Seita Stone, reindeer fence, football area) and takes 3 hours. This program is 1 hour and focuses solely on Santa’s home and the meeting.

• What is not available in October?

The reindeer, the sledding hill and the Tonttula Express bus are not available in October. The Santa meeting and home walk-through run as normal.

• What is the transfer situation from Levi?

Transportation is not included. Elves Village is 8 km from Levi (approx. 10 minutes). Taxi: +358 (0)200 99800. Tonttula Express bus also available — see elvesvillage.fi/en/experiences/elves-express/

Private return transfer available at booking with our company:
Minivan (1-8 pers) €100
Sprinter (9-19 pers) €250
Coach (20–53 pers) €400

Important remarks:

Season: Nov – Apr.

October restrictions: Reindeer, sledding hill and Tonttula Express not available in October.

Registration: At the Visitor Center on arrival. Staff will direct guests to Santa’s house.

Santa meeting: Private, one family at a time, approx. 5–10 minutes. Photography permitted; video recording not permitted. Every child receives a small gift.

Letter to Santa: Included. Bring completed letter on the day. PDF template available on request. Latin alphabet only (English or Finnish).

Not included: Guided Elves’ Hideaway activities, reindeer visit (not available Oct), food and drinks.

Parking: Free at Elves Village.

Transportation: Not included. Elves Village is 8 km from Levi (approx. 10 minutes). Taxi: +358 (0)200 99800. Tonttula Express bus also available — see elvesvillage.fi/en/experiences/elves-express/

Private return transfer available at booking with our company:
Minivan (1-8 pers) €100
Sprinter (9-19 pers) €250
Coach (20–53 pers) €400

Tobogganing: At guests’ own risk. Not available in October.

Warm winter clothing: Not included. Available to rent from Safarimarket, Levi centre at €12 per person.

Responsible organiser: Hullu Poro Oy, +358 (16) 651 0100.

Recommendation

• Most of this program takes place indoors. 
• Wear warm clothing and sturdy boots for the transfer and outdoor elements. 
• Clothing rental at Safarimarket in Levi centre at €12 per person. 
• Prepare and bring a letter to Santa in advance — PDF template available on request. 
• We recommend wearing warm winter clothing. It can be rented separately before the departure from the Safarimarket office in Levi center. 

Cancellation Policy

• We will charge a cancellation fee of 100% if booking is cancelled 7 days or less before the event
• We will charge a cancellation fee of 50% if booking is cancelled 21 days or less before the event
• We will charge a cancellation fee of 10% if booking is cancelled 365 days or less before the event