Terms & Conditions
DMC и принимающая компания в Финляндии и Скандинавии
Scandinavian Travel Group
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DMC & Incoming company in Finland and Scandinavia
Scandinavian Travel Group
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Норвегия
Норвежские фьорды, рыбалка, ледники, чистая природа, горы и водопады
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NORWAY
Norwegian fjords, fishing, glaciers, pure nature, mountains, waterfalls
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Тромсё
Город с арктической историей, культурой и кухней, окруженный горами, фьордами и островами под полуночным солнцем или Северным сиянием
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Постройки из снега
Мы научим вас как выжить в белой пустыне, имея минимум снаряжения, как создать укрытие и переждать снежную бурю
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Хаски
Экскурсия на собачьих упряжках - это замечательный опыт. Мчитесь по заснеженным трассам, запряженным 4-8 собаками хаски, и наслаждайтесь уникальным арктическим ландшафтом. Прислушайтесь к звуку саней, скользящих по снегу, полюбуйтесь силой удивительных ездовых собак
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Северное сияние
Северное сияние начинается высоко в атмосфере Земли, на высотах 100-400 км, когда заряженные солнечные частицы попадают в ловушку магнитного поля Земли. В Северной Лапландии сияние можно видеть каждую вторую ясную ночь с сентября и до марта.
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Северное сияние
Северное сияние начинается высоко в атмосфере Земли, на высотах 100-400 км, когда заряженные солнечные частицы попадают в ловушку магнитного поля Земли. В Северной Лапландии сияние можно видеть каждую вторую ясную ночь с сентября и до марта.
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Флоатинг
Лежать в студеной воде между ледяными глыбами – это то, что абсолютно стоит попробовать, ощущения непередаваемы!
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Лапландская кухня
Мы увлечены финским образом жизни, великолепной едой, чистой природой - всё это находит отклик в лапландской кухне
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Подледная рыбалка
Подледная рыбалка - невероятно популярное зимнее занятие для жителей Лапландии
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Снегоступы
Отличный способ увидеть зимнюю природу Лапландии и по-настоящему прикоснуться к её снежно-белому безмолвию, насладиться свежим и чистым воздухом и немного заняться спортом
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Арктические животные и зоопарк
Наблюдайте за жизнью арктических животных в условиях, максимально приближенных к их естественной среде обитания
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Снежные замки и отели
Арктическая атмосфера уникальных номеров отеля дополнена великолепными произведениями искусства, сделанными из снега и льда, индивидуальными для каждого номера
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Санта Клаус
Санта Клаус рад видеть всех и каждого в своем офисе на Полярном круге
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Санта Клаус
Санта Клаус и его олень Рудольф - неразлучная парочка и компаньоны во время долгих путешествий по лапландским холмам и свежевыпавшему снегу
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Санта Клаус
Все знают, что единственный Санта Клаус живет в Финляндии. Но далеко не все знают, однако, что с ним можно увидеться в течение всего года.
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Снегоходы
Лапландцы утверждают, что лучший способ познакомиться с красотами арктического края – это отправиться в путешествие на снегоходе. Трассы по маршруту наших экскурсионных программ пролегают через покрытые снегом леса, равнины, сопки и заледеневшие реки, озера и болота
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Олени
Северные олени - полудикие животные, которые хотя и привыкли жить с людьми, но, несмотря на это, довольно застенчивы
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Рованиеми
Именно здесь расположена официальная резиденция Санта Клауса. Это столица Лапландии, город на Полярном круге, окруженный арктической природой, гле лапландская природа сочетается с широкими экскурсионными возможностями.
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Трансферы
Различные автомобили для любой группы и требований: от седанов, SUV и люксовых минивенов до миниавтобусов Sprinter и больших автобусов для групп
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МАЙС и Корпоративный
MICE & Corporate. Готовы привнести свежий и инновационный взгляд в ваше следующее выездное мероприятие или инсентив поездку для ваших дилеров? Мы можем добавить креативности, чтобы по-настоящему заинтересовать ваших посетителей, не важно будет ли это поездка к нам в финскую Лапландию, любую из скандинавских столиц или норвежские фьорды.
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Для профессионалов
Для туристических агентов и организаторов турпродукта. Партнеров, которых мы ценим, и которым предлагаем взаимовыгодное сотрудничество.
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Леви
Самый крупный курорт Финляндии для сочетания семейного отдыха и горнолыжного катания. Большой выбор экскурсий и программ отдыха в течение всего дня и позднего вечера, начиная от полярного дня и до того времени, как Северное сияние снова озаряет небо!
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Контакты
STG предлагает весь спектр услуг по приему гостей в Леви, Финляндии и Скандинавии - как для чартерных групп, так и для индивидуальных путешественником и MICE клиентов.
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Transfers
Different vehicles for any group size and customer wishes: from sedans, SUV and luxury minivans to Sprinters and group coaches
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For professionals
Travel agents, Resellers and Tour organizers. Partners we value, profitable cooperation that we offer
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About us
STG offers full-scale incoming tourist services in Levi, Finland and Scandinavia for charter groups, individual tourists and MICE clients.
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MICE & Corporate
Ready to bring a fresh and innovative vision to your next event or incentive trip for your dealers? We can bring a sense of creativity to truly engage your attendees, no matter will it be our home destination in magic Finnish Lapland, any Scandinavian capital or Norwegian fjords.
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Snow Building
Have you ever wondered how to survive in a snowy wilderness with hardly any equipment and make a shelter to overnight in during a snowstorm?
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Amazing husky
Tour with dog sleigh is a wonderful experience. Speed along the snowy tracks pulled by 4-8 husky dogs and enjoy the unique Arctic landscape. Listen to the sound of sledges gliding across the snow, admire the strength of the amazing husky dogs.
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Northern Lights
Aurora borealis begins high in the Earth’s atmosphere, at altitudes 100-400 km, when charged particles from the Sun become trapped in the Earth's magnetic field. In Northern Lapland the lights shine about every other clear night between September and March.
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Northern Lights
Aurora borealis begins high in the Earth’s atmosphere, at altitudes 100-400 km, when charged particles from the Sun become trapped in the Earth's magnetic field. In Northern Lapland the lights shine about every other clear night between September and March.
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Floating
Lying down in ice-cold water between vast ice sheets is something absolutely worth trying – the circumstances are truly surreal!
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Lappish Food & Dining
We are passionate about the Finnish lifestyle, food, nature, and the experience of it all
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Ice fishing
Ice fishing is an extremely popular leisure time activity for local people in Lapland – it suits everyone!
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Snowshoeing
A great way to experience Lapland’s wintry wildernesses and really get in touch with its finest asset, enjoy the fresh and clean air and get some exercise
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Arctic Animals and Zoo tours
Arctic animals throughout the year in an as authentic environment for the animals as possible
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Snow Hotels & Castles
The arctic atmosphere of the unique suites is perfected with magnificent artwork made from snow and ice that are unique for the room.
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Santa Claus
Santa Claus may only visit children in their homes once a year, but he is also delighted to welcome you into his own home and show you around.
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Santa Claus
Santa’s official office, situated on the mysterious Arctic Circle, is open to each and everyone.
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Santa Claus
Santa and Rudolph are an inseparable team, keeping one another company as they travel over rugged fells and through freshly fallen snow.
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Santa Claus
Everyone knows Santa – the one and only – comes from Finland. What some people don’t know, however, is that it is possible to meet him in person all year round.
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Snowmobiling
Local Lappish people claim that snowmobiling is the best way to see the beauties of the Arctic region. You will enjoy the beautiful wintery scenery whilst driving through the local forests, where opportunities for photos are abundant during short stops we make.
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Tromso
A lively, beautiful city with arctic history, culture and cuisine, surrounded by mountains, fjords and islands below the Midnight Sun or the Northern Lights
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Reindeers
Reindeer are semi-domesticated animals and even though they are used to living next to people, they are quite shy.
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Rovaniemi
The official hometown of Santa Claus. The Capital of Lapland on Arctic circle. Rovaniemi also is an urban city surrounded by arctic nature, where Lappish culture and a wide range of activities meet.
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LEVI
The biggest ski resort in Finland with the pistes available for skiers and snowboarders, beginners or advanced, also children. A wide range of activities to take advantage of the long days and midnight sun up until the day gets shorter and the Northern lights start showing again!
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Start your booking here
Destination
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Levi
Rovaniemi
Stockholm
Tromso
Type
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Activities
Tours
Category
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Arctic Animals and Zoo Tours
Day Trips
Floating
Husky tours and Farm Visits
Ice fishing
Icebreaker Tours
Lappish Food & Dining
Local Life and Culture
Motorsport
Northern Lights
Reindeer Safaris and Farm
Santa Claus
Snow Building
Snow Hotels & Castles
Snowmobiling
Snowshoeing
Tours with Kids
Winter Tours to Lapland

Terms & Conditions

STANDARD TERMS & CONDITIONS

Below terms and conditions apply only for Levi (Lapland, Finland) and Rovaniemi (Lapland, Finland) accommodation and other service.

ACCOMMODATION BOOKINGS: FIT ARRIVALS 21.12.2020 – 10.01.2021

TERMS OF CONFIRMATION AND PAYMENT
Reservation confirmation: 50% deposit payment of the total amount within 5 days after confirmed reservation. 90 days before the arrival: 100% deposit of the total amount. In case deposit payment is not received on the due date, booking will be cancelled and any deposits that were made will be withheld as penalty fee. Deposit payment is non-refundable in all occasions. Deposit payment will not be refunded for cancelled rooms and it cannot be used any other bookings.

EXCURSION AND TRANSPORT CLIENT SERVICES
AGENT commits to order excursions and other services for its clients only thru OPERATOR.

NOTICES
All notices regarding booking changes, incl. cancellations have to be sent to OPERATOR by email. Notices sent thru Skype, WhatsApp or other means cannot be considered. Final names, transfer and additional service lists are to be sent latest 10.12.2020.

ACCOMMODATION BOOKINGS: FIT ARRIVALS BEFORE 21.12.2020 AND AFTER 10.01.2021

TERMS OF CONFIRMATION AND PAYMENT
Reservation confirmation: 50% deposit payment of the total amount within 5 days after confirmed reservation.
45 days before the arrival: 100% deposit of the total amount.

TERMS OF CANCELLATION
Within 2 banking days after confirmation: no cancellation fee.
46 days and earlier before arrival: cancellation charge EUR 50.
45-0 days before arrival: 100% cancellation fee.
In case deposit payment is not received on the due date, booking will be cancelled and any deposits that were made will be withheld as penalty fee.

EXCURSION AND TRANSPORT CLIENT SERVICES
AGENT commits to order excursions and other services for its clients only thru OPERATOR.

NOTICES
All notices regarding booking changes, incl. cancellations have to be sent to OPERATOR by email. Notices sent thru Skype, WhatsApp or other means cannot be considered.
Final rooming, transfer and additional service lists are to be sent latest 2 weeks before the arrival.

SERVICE BOOKINGS: GROUP PROGRAMS STARTING IN THE PERIOD 15.12.2020 – 10.01.2021

Applies to: transfers, excursions, safaris and other non-accommodation services.

EXCURSION AND TRANSPORT CLIENT SERVICES
AGENT commits to order excursions and other services for its clients only thru OPERATOR.

TERMS OF CONFIRMATION AND PAYMENT
Reservation is confirmed by a confirmation letter.
100% prepayment of the total amount latest 15 days before the start of the program.
After full payment is received, OPERATOR sends to AGENT voucher for services by e-mail.

TERMS OF CANCELLATION
15 days and earlier before the start: cancellation charge 10 EUR per person.
14-3 days before the start: 50% cancellation fee.
48-0 hours before the start: 100% cancellation fee.
In case payment is not received on the due date, booking will be cancelled with no obligations for OPERATOR.

SICKNESS CANCELLATIONS on the spot by the client. If client cancels services due to his sickness, he/she is eligible for a refund of the full amount minus 10 EUR per person if cancellation is done no later than 17:00 on the day before and only with a local doctor’s certificate. Refund is given only to the person who is sick. Other members of his/her family or friends and company members will follow the general terms.

NOTICES
All notices regarding booking changes, incl. cancellations have to be sent to OPERATOR by email. Notices sent thru Skype, WhatsApp or any other means cannot be considered as valid.

SERVICE BOOKINGS: PRIVATE PROGRAMS STARTING IN THE PERIOD 15.12.2020 – 10.01.2021

Applies to: transfers, excursions, safaris and other non-accommodation services.

EXCURSION AND TRANSPORT CLIENT SERVICES
AGENT commits to order excursions and other services for its clients only thru OPERATOR.

TERMS OF CONFIRMATION AND PAYMENT
Reservation confirmation: 50% deposit payment of the total amount within 5 days after confirmed reservation. 31 days before the start: 100% deposit of the total amount.
After full payment is received, OPERATOR sends to AGENT voucher for services by e-mail.

TERMS OF CANCELLATION
31 days and earlier before the start: cancellation charge 20 EUR per person.
30-16 days before the start: 50% cancellation fee.
15-0 days before the start: 100% cancellation fee.
In case payment is not received on the due date, booking will be cancelled with no obligations for OPERATOR.

SICKNESS CANCELLATIONS on the spot by the client. If client cancels services due to his sickness, he/she is eligible for a refund of the full amount minus 10 EUR per person if cancellation is done no later than 17:00 on the day before and only with a local doctor’s certificate. Refund is given only to the person who is sick. Other members of his/her family or friends and company members will follow the general terms.

NOTICES
All notices regarding booking changes, incl. cancellations have to be sent to OPERATOR by email. Notices sent thru Skype, WhatsApp or any other means cannot be considered as valid.

SERVICE BOOKINGS: GROUP PROGRAMS STARTING BEFORE 21.12.2020 OR AFTER 10.01.2021

Applies to: transfers, excursions, safaris and other non-accommodation services.

EXCURSION AND TRANSPORT CLIENT SERVICES
AGENT commits to order excursions and other services for its clients only thru OPERATOR.

TERMS OF CONFIRMATION AND PAYMENT
Reservation is confirmed by a confirmation letter.
100% prepayment of the total amount latest 5 days before the start of the program.
After full payment is received, OPERATOR sends to AGENT voucher for services by e-mail.

TERMS OF CANCELLATION
5 days and earlier before the start: cancellation charge 10 EUR per person. 4 days - 25 hours before the start: 50% cancellation fee. 24-0 hours before the start: 100% cancellation fee. In case payment is not received on the due date, booking will be cancelled with no obligations for OPERATOR.

SICKNESS CANCELLATIONS on the spot by the client. If client cancels services due to his sickness, he/she is eligible for a refund of the full amount minus 10 EUR per person if cancellation is done no later than 17:00 on the day before and only with a local doctor’s certificate. Refund is given only to the person who is sick. Other members of his/her family or friends and company members will follow the general terms.

NOTICES
All notices regarding booking changes, incl. cancellations have to be sent to OPERATOR by email. Notices sent thru Skype, WhatsApp or any other means cannot be considered as valid.

SERVICE BOOKINGS: PRIVATE PROGRAMS STARTING BEFORE 15.12.2020 OR AFTER 10.01.2021

Applies to: transfers, excursions, safaris and other non-accommodation services.

EXCURSION AND TRANSPORT CLIENT SERVICES
AGENT commits to order excursions and other services for its clients only thru OPERATOR.

TERMS OF CONFIRMATION AND PAYMENT
Reservation confirmation: 50% deposit payment of the total amount within 5 days after confirmed reservation.
30 days before the start: 100% deposit of the total amount.
After full payment is received, OPERATOR sends to AGENT voucher for services by e-mail.

TERMS OF CANCELLATION
31 days and earlier before the start: cancellation charge 10 EUR per person.
30-16 days before the start: 50% cancellation fee.
15-0 days before the start: 100% cancellation fee.
In case payment is not received on the due date, booking will be cancelled with no obligations for OPERATOR.

SICKNESS CANCELLATIONS on the spot by the client. If client cancels services due to his sickness, he/she is eligible for a refund of the full amount minus 10 EUR per person if cancellation is done no later than 17:00 on the day before and only with a local doctor’s certificate. Refund is given only to the person who is sick. Other members of his/her family or friends and company members will follow the general terms.

NOTICES
All notices regarding booking changes, incl. cancellations have to be sent to OPERATOR by email. Notices sent thru Skype, WhatsApp or any other means cannot be considered as valid.

PAYMENT METHODS

Payment can be done in 2 ways: